Refund policy

At Giiz, your satisfaction is our top priority. You can check your order upon delivery — if it doesn’t meet your expectations, you may return it on the spot with the delivery representative.

We currently do not offer refunds, but you can request an exchange within 1 to 3 days of receiving your order.

• Exchange Period: Within 1 to 3 days from delivery date

• Exchange Fee: $4 (standard delivery fee)

• On-Spot Return: You can return the item immediately if it doesn’t suit you when the delivery arrives

• No Refunds: Only exchanges are available

• Flash Sale Items: Not eligible for exchange or return

• No Restocking Fees